Account management

Adding credit card payment type
When selecting the Credit Card payment type, make sure to add a valid credit card.  Click Company Profile in the left-hand navigation menu. ...
Thu, 22 Oct, 2020 at 8:30 AM
Forgot my password
Navigate to https://myspl.specialpathogenslab.com/login  Click the link entitled Forgot Password? located underneath the login button. Enter your...
Fri, 16 Oct, 2020 at 2:21 PM
How do I change my email address for MySPL?
From the MySPL dashboard go to the upper right hand corner and hover over the profile icon. Click Change Login Credentials. Type in the new email addre...
Fri, 5 Jun, 2020 at 1:32 PM
Switch to my other company in the portal
If you belong to two or more companies, you can switch between companies in the left-hand menu of the portal.  The company that you are currently vi...
Fri, 16 Oct, 2020 at 2:20 PM
Track my portal activity
 At the bottom of the portal dashboard there is a section called Recent Activity. This activity sorted by the most recent action starting at the top of thi...
Fri, 16 Oct, 2020 at 2:20 PM
User profile information
In the upper right-hand corner of the portal, click User Profile. This will display your current User Profile information.  Click the Edit button ...
Fri, 16 Oct, 2020 at 2:17 PM