Support Center

Getting Started 6

• Setting up your account
• Getting Started Guide
• Dashboard
• Why can't I access my Chain of Custody, Bottle Orders, Lab Reports, or Invoices?
• Creating an account

View all 6

Chain of Custody 2

• Save a chain of custody as a draft
• Viewing, editing, and creating chains of custody

Chain of Custody Templates 4

• Create a chain of custody from a template
• Create a Chain of Custody Template
• Delete a chain of custody template
• Edit a chain of custody template

Lab Reports 3

• Checking report status
• Download lab reports
• Report options

Bottle Orders 2

• Save a bottle order as a draft
• Viewing, editing, and creating bottle orders

Invoices 2

• Invoice payment status
• Making a payment

User management 10

• Delete a portal invitation
• Delete user from your company
• Difference between All and Owner permissions
• Edit a user's permissions
• How do I invite a user to MySPL?

View all 10

Account management 6

• Adding credit card payment type
• Forgot my password
• How do I change my email address for MySPL?
• Switch to my other company in the portal
• Track my portal activity

View all 6